Refund policy

Return & Refund Policy

Last Updated: 21 AUG 2026

At NABHIRA FASHION, we want you to feel confident shopping with us. If there is an issue with your order, we are happy to review it and provide an appropriate resolution according to the terms below.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The return request must be raised within **5 Days **of receiving the order.

  • The product must be unused, unworn, and in its original condition.

  • The product must be returned with its original packaging, tags, and any accessories provided with the order.

  • The product must not show signs of damage, alteration, wear, or misuse.

  • Proof of purchase/order details must be provided.

Returns that do not meet these conditions may not be accepted.

2. Return Timeframe

Return requests must be submitted within 5 Days from the date the order is delivered.

To request a return, contact us at:

Email: nehalivariya@gmail.com

Please include your order number, reason for return, and clear photographs/videos of the product where applicable.

3. Refund Process

Once we receive the returned product, it will be inspected to verify that it meets our return conditions.

If the return is approved, the eligible refund will be initiated within 48 Hours.

The refund will generally be made to the original payment method used for the purchase. The time taken for the amount to reflect in your account may depend on your bank or payment provider.

Shipping charges, if applicable, may be non-refundable unless the return is due to a damaged, defective, or incorrect product.

4. Exchange Options

Exchange requests may be accepted subject to product availability.

If you would like to exchange an eligible product, contact us within 5 Days of delivery at nehalivariya@gmail.com.

The replacement product will be shipped after the returned product is received and approved.

If the requested replacement is unavailable, we may offer a refund or another suitable resolution.

5. Damaged, Defective, or Incorrect Products

We take care to inspect and pack every order before dispatch.

If you receive a product that is:

  • Damaged during delivery

  • Defective

  • Incorrect or different from what you ordered

  • Missing any part that was included in the product description

please contact us within 5 Days of delivery.

For faster assistance, please provide:

  • Order number

  • Clear photographs of the product

  • Photographs/videos showing the issue

  • Photographs of the outer packaging, if the package arrived damaged

After reviewing the issue, we may offer a replacement, exchange, refund, or another appropriate resolution.

6. Non-Returnable Items

For hygiene and product-protection reasons, the following may not be eligible for return:

  • Earrings or other jewellery where return is restricted for hygiene reasons

  • Products that have been worn or used

  • Products damaged after delivery due to improper handling

  • Products altered, repaired, or modified by the customer

  • Products without their original packaging or tags

  • Products returned after the applicable return period

  • Sale, clearance, or specially marked final-sale items, where applicable

Any product-specific return restrictions will be clearly communicated on the product page or at checkout.

7. Return Shipping Costs

Customer-initiated returns

If a return is requested due to a change of mind, incorrect selection, or any reason unrelated to a product defect or error on our part, the return shipping cost may be the responsibility of the customer.

Damaged, defective, or incorrect products

If the product is confirmed to be damaged, defective, or incorrectly supplied due to an error on our part, NABHIRA FASHION will cover the applicable return shipping cost or provide an appropriate return arrangement.

8. Return Approval

Submitting a return request does not automatically guarantee approval.

All returned products are subject to inspection. If the returned item does not meet the eligibility requirements, we reserve the right to reject the return and send the product back to the customer.

9. Contact Us

For return, refund, or exchange assistance, please contact:

NABHIRA FASHION
Email: nehalivariya@gmail.com

We are committed to handling every genuine concern fairly and providing a smooth shopping experience.

NABHIRA — Wear Beyond Limits.